Dear customer,

In accordance with the requirement from U.S. Department of Homeland Security, there is a need for extra restrictions as stated below for all flights to and from the United States:

Air travelers may carry liquids, gels and aerosols in their carry-on bag when going through security checkpoints.
Prohibited Items Brochures

The following rules apply to all liquids, gels, and aerosols carried through security checkpoints.

   1. All liquids, gels and aerosols must be in three-ounce or smaller containers. Larger containers that are half-full or toothpaste tubes rolled up are not allowed. Each container must be three ounces or smaller.
   2. All liquids, gels and aerosols must be placed in a single, quart-size, zip-top, clear plastic bag. Gallon size bags or bags that are not zip-top such as fold-over sandwich bags are not allowed. Each traveler can use only one, quart-size, zip-top, clear plastic bag.
   3. Each traveler must remove their quart-sized plastic, zip-top bag from their carry-on and place it in a bin or on the conveyor belt for X-ray screening. X-raying separately will allow TSA security officers to more easily examine the declared items.

There are exceptions for baby formula, breast milk, and other essential liquids, gels, and aerosols, including prescription and over-the-counter medicines (see details below).

Please keep in mind that these rules were developed after extensive research and understanding of current threats. They are intended to help air travelers bring essential toiletries and other liquids, gels and aerosols for short trips. If you need larger amounts of liquids, gels and aerosols such as toothpaste or shampoo, please place them in your luggage and check them with your airline.

To ensure the health and welfare of certain air travelers, in the absence of suspicious activity or items, greater than 3 ounces of the following liquids, gels and aerosols are permitted through the security checkpoint in reasonable quantities for the duration of your itinerary (all exceptions must be presented to the security officer in front of the checkpoint):

    * Baby formula, breast milk, and juice for infants and toddlers.
    * All prescription and over-the-counter medications (liquids, gels, and aerosols) including petroleum jelly, eye drops, and saline solution for medical purposes;
    * Liquids including water, juice, or liquid nutrition or gels for passengers with a disability or medical condition;
    * Life-support and life-sustaining liquids such as bone marrow, blood products, and transplant organs;
    * Items used to augment the body for medical or cosmetic reasons such as mastectomy products, prosthetic breasts, bras or shells containing gels, saline solution, or other liquids; and,
    * Frozen gels/liquids are permitted if required to cool medical and infant/child exemptions. Frozen gels/liquids for any other purpose are not permitted.

You are allowed reasonable amounts over 3 ounces of the items above in your carry-on baggage, but you will need to perform the following:

   1. Separate these items from the liquids, gels, and aerosols in your quart-size and zip-top bag.
   2. Declare you have the items to one of our Security Officers at the security checkpoint.
   3. Present these items for additional inspection once reaching the X-ray. These items are subject to additional screening.

We have also taken steps to ensure the security of the boarding areas after you pass through our security checkpoints. Therefore, any liquid, gel or aerosol, such as coffee or soda, purchased in the secure area beyond the security checkpoint is allowed aboard your plane. Please note that if you have a layover and are re-screened at your connecting airport the current rules (see above) for carry-ons apply.
For more details, get the 3-1-1 for carry-ons.get the 3-1-1 for carry-ons.

We are very sorry to inconvenience you, but we ask for your kind understanding and patience. For details, please check the website of each airline.

Dear customer,

We thank you very much for selecting us and hope you will enjoy your tour. We'd like to advise you to check the following items again before your departure, so you can enjoy your trip as comfortably as possible.

1. Does the spelling of your name in your passport match the spelling of your name on the ticket? (Please note that your last name is written first, followed by your first name, on your itinerary and tickets. If even a letter does not match, it may justify a claim that you are not eligible to go on board.)
2. Does the expiration date on your passport meet the required conditions to enter your destination country? Is your entry visa still valid? (If you depart for your destination with a one-way air ticket only, you need to obtain an entry visa. For further information on passports and visas, please contact an embassy or consulate. We cannot refund your ticket in the event you are declined to enter a country because your passport or entry visa is not valid.)
3. Does the information such as the date of departure, the place of arrival, the airline, the flight name and time match those in your reservation papers? (There are a lot of confusing place names in countries overseas, especially in the United States.)
4. Please keep in mind that most air tickets are non-refundable in U.S. domestic airline routes, Central and South American airline routes, and airline routes form the United States to Europe.
5. Please bear in mind that passengers who take U.S. domestic airlines exclusively are asked to show a photo ID (such as a U.S. driver’s license, a U.S. Military I.D. or a passport) that is issued by Federal or State Governments or county councils.
6. Please remember to check in at least 3 hours before flight time for international flights and 2 hours for domestic flights.
7. You do not need, in principle, to reconfirm your reservation for U.S. domestic flights. However, as a precautionary measure, we advise you to reconfirm your departure time by the day before your flight. (For international flights, you may need to reconfirm your reservation, depending on the airline.)

Please be aware that though we'll do our best to resolve any problems which have occurred due to the passengers’ failure to confirm the items set forth above, we cannot, in principle, take responsibility for the problems. We hope you enjoy your trip and look forward to seeing you again.

Dear customer,

Please be informed that the U.S. Transportation Security Administration announced new measures for checked baggage of passengers departing from the United States.
For airport security reasons, Transportation Security Administration has enhanced checked baggage inspection since December 23, 2002. All of the airports in the United States are subject to these new measures.

The notice has been issued that randomly selected checked baggage is subject to hand-inspection regardless of whether it is locked. In view of the new security inspection, we advise that passengers from the United States (including transit passengers) should acknowledge the following items.
・Please keep your suitcases and other checked baggage unlocked. If locked, airport personnel may break the lock to inspect your personal belongings.
・Airlines are not held responsible for any damage done to or loss of your checked baggage, therefore, we advise you to keep valuables and breakable items in a carry-on bag.
・High performance equipment used for screening checked baggage will damage undeveloped film. Pack your undeveloped film in your carry-on bag.
・It will likely take considerable time to get through all the procedures before boarding. It is therefore recommended that you start these procedures with plenty of time to spare.

We will continue to keep in close contact with airlines and to collect accurate information on air security and to give appropriate explanations to passengers. We ask for your kind understanding and cooperation.

The U.S. Transportation Security Administration announced that short-term international travelers entering the U.S. under the U.S. Visa Waiver Program on or after August 17, 2004, would be required to carry a photo ID and to be fingerprinted in addition to the existing entry procedures on or after September 30, 2004. This is part of the enhanced measures against terrorism, and also applies to Japanese travelers entering the United States under the said Program;however, Japanese travelers under 14 and over 80 or diplomatic visa holders are exempted from this new regulation.
In addition, the tourists covered by the U.S. Visa Waiver Program will be refused entry into the United States without a machine-readable passport (hereinafter called MRP). The passports issued at passport-issuing offices in Japan are all MRP; however, some passports granted at Japanese embassies or consulates overseas are not MRP. Passengers with non-MRP, covered by the U.S. Visa Waiver Program, have been refused entry into the United States since October 26, 2004. Please check your visa again.

The Department of Homeland Security (DHS) announces implementation of the Electronic System for Travel Authorization (ESTA), which will begin to accept voluntary ESTA applications starting on August 1, 2008. ESTA is a new fully automated, electronic system for screening passengers before they begin travel to the United States under the Visa Waiver Program. ESTA applications may be submitted at any time prior to travel to the United States, and VWP travelers are encouraged to apply for authorization as soon as they begin to plan a trip to the United States. It is anticipated that ESTA will become mandatory for VWP travelers on January 12, 2009. Learn more about ESTA on the DHS Customs and Border Protection (CBP) website. Review the Interim Final Rule on the DHS main website.

International travelers seeking to travel to the United States without a visa, who are nationals of Visa Waiver Program (VWP) countries, should review this important information on traveler passport requirements under the Visa Waiver Program (VWP). All VWP travelers, regardless of age or type of passport used, must present a machine-readable passport. In addition, depending on when VWP travelers’ passports were issued, other passport requirements apply:

* Machine-readable passports issued or renewed/extended on or after 10/26/06 – requires integrated chip with information from the data page (e-Passport).
* Machine-readable passports issued or renewed/extended between 10/26/05 and 10/25/06 – requires digital photograph printed on the data page or integrated chip with information from the data page.
* Machine-readable passports issued or renewed/extended before 10/26/05 – no further requirements.

Temporary, emergency, official and diplomatic passports are exempted from biometric digital photo and chip requirements, but must be machine-readable. Note that German temporary or emergency passports are not included in this biometric e-passport exemption. Therefore, holders of German temporary or emergency passports must either obtain a valid, machine-readable regular German passport for VWP travel or apply for a U.S. visa to travel to or through the United States.If a traveler cannot meet all of the requirements, he/she must obtain a visa for entry to the United States, and cannot travel without a visa on VWP. See Visa Waiver Program on the DHS, Customs and Border Protection (CBP) website for additional information.

As of August 4, 2007, in an effort to concentrate resources on detecting explosive threats, TSA will no longer ban common lighters in carry-on luggage. Torch lighters remain banned in carry-ons.

Lifting the lighter ban is consistent with TSA's risk-based approach to aviation security. First and foremost, lighters no longer pose a significant threat. Freeing security officers up from fishing for 22,000 lighters every day (the current number surrendered daily across the country) enables them to focus more on finding explosives, using behavior recognition, conducting random screening procedures and other measures that increase complexity in the system, deterring terrorists. The U.S. is the only country in the world to ban lighters – all other nations, including Israel and the U.K., do not.

Dear customer,

We inform you about E-tickets (non-paper tickets) as follows:


1.On your boarding date, please show your passport at our airline check-in counter before the boarding time designated by airline (usually 2 hours before the boarding time for U.S. domestic flights, and 3 hours before for international flights).
2.Our airline staff will search for your reservation and air-ticket records using a computer terminal and issue a boarding ticket. We recommend you to reconfirm your seat request and accumulated frequent flyer points earned separately from airlines.
3.Super discount air tickets called "summon" tickets (air tickets from Japan to the United States, issued in the U.S.) If your ticket is a "summon" ticket, you may be asked to show your round-trip ticket to an immigration official while passing through immigration on your arrival to the United States. In such a case, you are advised to show your passenger receipt, which was enclosed in the set of documents we mailed to you as an alternative to your air ticket, because it certifies your return trip from the United States. A passenger receipt means a receipt attached to the last page of a regular air ticket. Even a copy of the passenger receipt can be used.
4.The original passenger receipt may not be mailed to you in time if your trip is urgent or if you had your ticket confirmed by fax or e-mail. In such a case, we can reissue a passenger receipt at a cost to you at our airline check-in counter during the boarding procedure on the day of your departure.
5.On your return flight, you can also check in by showing your passport only. You cannot use any receipts we issued to you, your credit-card charge form, or your passenger receipt as a claim for the issue of an air ticket. Should you lose them, you do not need to have them reissued in principle, but are advised to contact the person in charge of your booking at our company to confirm your tour itinerary.